FAQ’s
Everything you need to know, all in one place.
About Mud Plate
1. What is Mud Plate?
Mud Plate is a GOAN based food brand focused on bringing traditional, wholesome foods to modern kitchens. We offer carefully selected millets, millet flours, whole grains, spices, masalas, mixes, jaggery and convenient millet-based products.
2. What products does MudPlate offer?
Our range includes whole millets, freshly milled millet flours,freshly milled sprouted flours, millet mixes, millet pasta and noodles, instant poha, dosa mixes, whole spices, spice blends, masalas, jaggery products and specially curated food combos.
3. Are Mud Plate products made from natural ingredients?
Yes. We focus on simple ingredients and minimal processing wherever possible, while maintaining quality, taste and food safety.
4. What types of millets are available at Mud Plate?
Our millet range may include Jowar, Ragi, Bajra, Foxtail Millet, Little Millet, Kodo Millet, Barnyard Millet, Brown top Millet, Proso Millet and other traditional millet varieties.
5. Are Mud Plate millets and millet flours gluten-free?
Millets are naturally gluten-free. However, products may be processed or packed in facilities that handle other grains, so customers with strict gluten-related dietary requirements should check the product-specific allergen information.
Product FAQs
1. Are Mud Plate millet flours freshly milled?
We aim to provide freshly milled and carefully processed millet flours to help retain the natural taste and quality of the grain.
2. How should I store Mud Plate products?
Store products in a cool, dry and clean place away from direct sunlight and moisture. Once opened, keep them in an airtight container and follow the storage instructions provided on the individual pack.
3. How long do Mud Plate products stay fresh?
Shelf life varies by product. Please refer to the Best Before date and storage instructions printed on each package.
4. Do Mud Plate products contain preservatives?
Our products are designed with a focus on simple ingredients and minimal processing. Please check the individual product label for the complete ingredient list and product-specific information.
5. What are Mud Plate whole spices and masalas?
Our range includes selected whole spices and carefully blended masalas designed to bring authentic flavour and traditional taste to everyday cooking.
Product Usage
1. Are Mud Plate masalas suitable for everyday cooking?
Yes. Our masalas can be used for everyday Indian cooking, including curries, vegetables, rice dishes, snacks and other recipes. Usage may vary depending on the product.
2. Can I use Mud Plate millet products in regular recipes?
Absolutely. Millets and millet-based products can be used in a variety of everyday dishes such as dosa, idli, rotis, porridge, upma, pasta, noodles, poha and other recipes.
3. How do I prepare Mud Plate instant and ready-to-cook products?
Preparation instructions are provided on the back of each pack. Depending on the product, you may simply need to add water, cook, season or combine with your preferred ingredients.
4. What are Mud Plate combos?
Mud Plate combos are curated selections of complementary products, making it easier to discover and purchase multiple products together. Combos may include millets, flours, masalas, spices, mixes and other Mud Plate favourites.
5.Can I customise a Mud Plate combo?
Combo availability and customisation options may vary. You can contact us to check whether a particular combination can be created for you.
Contact & Orders
1.Are Mud Plate products suitable for children?
Many of our millet-based products can be incorporated into family meals. However, suitability depends on the individual product and the child’s dietary needs. Always check the ingredients and preparation instructions before serving.
2. Where can I buy Mud Plate products?
Mud Plate products are available through our online ordering channels and selected sales points. Availability may vary by product and location.
3. Do you deliver across Goa?
Yes, Mud Plate serves customers across Goa as well as Pan Asia . Delivery availability, areas and charges may vary depending on the product and order.
4. How can I place a bulk or business order?
For bulk orders, gifting, cafés, restaurants, retailers or other business requirements, contact the Mud Plate team directly. We can discuss product availability, quantities and customised requirements.
5. How can I contact Mud Plate for product or order-related questions?
You can contact the Mud Plate team through our website or official social media/ordering channels. We will be happy to help with product information, orders, availability and other queries.
